Privacy Policy
How ZynCrew handles information.
This Privacy Policy explains how ZynCrew collects, uses, stores, and discloses information when you access or use the platform.
Effective date: March 19, 2026
Information We Collect
We collect account information such as name, email address, authentication credentials, and billing-related details when you create or manage an account.
We collect workspace content you choose to provide, including prompts, messages, files, settings, feedback, and other information submitted through the product.
We also collect technical and usage information such as device type, browser, IP address, log data, cookies, feature interactions, and session activity to operate and improve the service.
How We Use Information
We use information to provide, secure, maintain, and improve ZynCrew, including delivering chat functionality, storing conversation history, and supporting account access.
We use information to communicate with you about product updates, account notices, support requests, and service-related matters.
We may use aggregated or de-identified information for analytics, performance monitoring, product development, and business operations.
Model and Service Providers
ZynCrew relies on infrastructure and model providers to process requests, generate outputs, store data, and operate the platform.
We share only the information reasonably necessary for those providers to perform services on our behalf, subject to contractual and operational safeguards where applicable.
Data Retention
We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and operational records.
Retention periods may vary based on account status, workspace activity, legal requirements, and the nature of the information involved.
Your Choices
You may update account information, manage certain settings, and request deletion of your account subject to legal, security, and operational retention needs.
You can control browser cookies and similar technologies through your browser settings, though some product functionality may be affected.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration.
No system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by the service.
International Use
Your information may be processed and stored in jurisdictions where we or our service providers operate. Those jurisdictions may have data protection laws that differ from your own.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date and post the updated version on this page.
Contact
For privacy questions, requests, or notices, contact ZynCrew at privacy@zyncrew.com.